When you set up a new home phone and broadband account with us, you're assigned a date that your billing cycle starts on each month.

You can view your billing date online in My One NZ - online or in the app. This is the date we start preparing your invoice for the last billing period. You can expect to get your bill within a couple of days from this date.

Broadband and/or home phone delivered over our mobile network?

Rural or Wireless Broadband phone customers billing dates  >

Payment dates:

Payment must be made before the due date located on your bill.

If you miss your payment, you may incur a late payment fee . The due date is found on the top right corner of your account statement.

Want to make a payment?

You can pay your bill through your bank, online or in person  >